presentation of proposals for creation of the site I am
more convinced than ever that your conceptual framework
really helped us a lot. It helped us be more clear about
what we want and need, and gave us a very clear
architecture. And the very practical and concrete parts
(for example the business event catalogue) were very
useful in understanding what the companies propose and
what we are going to have (or not). So thanks again! "
"A truly impressive piece of thinking, presentation
and articulation of a complex subject for many and
various audiences. The project required expertise and
intelligence in many unrelated fields. We were extremely
fortunate to work with Graham and get such a high
quality, thoughtful deliverable that meets needs we
didn't even know we had prior to the project's
"Graham brought a huge amount of expertise to this
engagement, in many situations being the only voice of
experience. His proposals and suggestions are
always backed with reason and almost always a
comparative understanding of alternatives. He
became an essential member of the team, remaining
resilient and focused throughout the meanderings of a
"I'm very impressed with how much you have put
together! And thank you again for a superbly planned
meeting last week. It would be great if you facilitated
the next meetings as well!”
"Once again this has gone far beyond my expectations.
Thanks again for outstanding work all-round."
"You are damn fast at summarising and disseminating
"Graham Oakes, a facilitator and business and
technology consultant […acted] as a mentor and assisted
in knowledge transfer through the provision of carefully
designed workshops. These helped customer organisations
frame the discussions between business and IT and
encouraged them to understand that systems need to be
addressed from a holistic perspective."
“There was a very constructive spirit during the
workshop and a clear sense of direction and priorities
for the CRM project emerged.”
"Very insightful. Extremely useful to
focus on real causes of project failure. Resonated with
"Graham's input added real value. He was able to
advise not just on the technical but also on areas of
business strategy. His deliverables were of high
quality, focused and met our needs perfectly. He
communicates in a way that both business and technical
people can understand and helps cross the traditional
divide between these two areas. "He's good isn't he!"
was just one comment I received from my peers on the
project, which I think sums it up nicely."
"A really helpful piece of work which has illuminated
a messy area of our business, and gives us the potential
to make progress in a less piecemeal way."
of thinking and focus in addition to his consultative
manner and independence provide a very valuable mix that
our organisation has benefited greatly from."
“Graham is a passionate and unconventional thinker.
His passion for quality and customer focus is
complemented by his open nature and inclusive style of
“Graham was able to address the team at the right
level and engage them. His knowledge of the domain was
excellent; he brought a wider perspective centred on our
capability and interests. ”
“It's been a pleasure working with you. Thanks for
steadying our nerves and cleverly developing a
formulation that both we and our customer should be able
to sign up to.”
“Once again you come to the rescue! Many thanks for
your support which is immensely valuable to us.”
Limited, 64 The Crescent, Northwich, Cheshire, CW9 8AD | T.
+44 (0)7971 546 288 | E.
Company registered in England number 4899088.